Terms of Personal Data Protection
I. Basic Provisions
II. Legal Basis for Processing Personal Data
2. The controller does not carry out automated individual decision-making within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.
3. ToySimply hereby informs its customers that it is interested in continuously improving its services and increasing customer satisfaction. In connection with fulfilling the above objective, we process the personal data you have provided to us (name, surname, email address, telephone number, transaction date, order ID, and information about purchased products). The reason for processing personal data is the legitimate interest in increasing customer satisfaction and the quality of our services.
4. For this purpose, after purchasing our products, we will send a satisfaction survey to your address. For the evaluation of satisfaction surveys, we cooperate with our partners, the operator of the web portal spolehliverecenze.cz and the company eKomi Holding GmbH, to whom we provide the above personal data for this purpose.
5. If you do not agree with receiving the satisfaction survey and the transfer of your personal data to the above-mentioned companies, you have the right to object to such processing, either by email at info@toysimply.eu or by following the procedure set out in the satisfaction survey.
III. Purpose of Processing, Categories, Sources, and Recipients of Personal Data
Legal Basis | Purpose | Data | Source of Data | Recipients (Processors) |
Performance of Contract | Order processing and response to inquiries via contact form | Clients’ personal data (contact details) | Email communication, contact form | Subcontractors, mailing services, cloud storage, printed documents |
Legitimate Interest | Direct marketing (especially for sending commercial communications and newsletters) | Clients’ contact details | Order information | Mailing services, cloud storage, subcontractors |
Consent | Marketing and website promotion | Emails, names of potential customers, IP addresses, and other technical identifiers | Newsletter form | Web hosting company and email distribution services |
IV. Data Retention Period
1. Unless stated otherwise above, the controller retains personal data:
2. After the retention period, the controller will delete the personal data.
V. Recipients of Personal Data (Controller’s Subcontractors)
1. Recipients of personal data are persons based on a contractual relationship:
2. The controller may transfer personal data to a third country (outside the EU) or an international organization. Recipients of personal data in third countries are exclusively providers of mailing services, data and file storage, and analytical tools.
VI. Your Rights
1. Under the conditions set out in the GDPR, you have:
2. You also have the right to lodge a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.
VII. Conditions of Personal Data Security
VIII. Final Provisions
These terms take effect on May 1, 2020.